Terms and Conditions

Website Usage Terms and Conditions


Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern the LHAA’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘LHAA (London Hairdressing Apprenticeship Academy)’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Glade House, 52 Carter Lane, London EC4V 5EF. Our company registration number is 07710651. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:
 
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
 

Cookies Policy

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can.

Cookies are small text files that are placed on your computer or mobile phone when you browse websites.  Our cookies help us:

·         Make our website work as you'd expect
·         Improve the speed/security of the site
·         Continuously improve our website for you

We do not use cookies to:

·         Collect any personally identifiable information (without your express permission)
·         Pass data to advertising networks
·         Pass personally identifiable data to third parties
·         Pay sales commissions

You can learn more about all the cookies we use below.

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our cookies

  • Strictly necessary cookies These coookies are essential in order to enable you to move around this website and use its features, such as logging in to apply for courses.  Without these cookies these services cannot be provided.
  • Performance cookies These cookies collect information about how visitors use a website, for example which pages are the most popular, how long people spend on the site and whether they receive error messages. These cookies do not collect information that identifies a visitor; all the information is aggregated and therefore anonymous. It is only used in order to improve how a website works.  If you wish to opt-out of Google Analytics you can install their opt-out browser add-on.
  • Functionality cookies  These cookies allow the website to remember choices you make (such as user-names) and information you've provided (such as applications in progress). This gives a more personal feel to the site and improves usability. The information these cookies collect may be anonymised and they cannot track browsing activity on other sites.

Turning cookies off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (more information on how to do this is available here). Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites.

Data Retention Policy

This policy sets out what information The London Hairdressing Apprenticeship Academy Limited (LHAA) and The London Beauty training Academy Limited (LBTA) holds, how long we hold it for and when it will be deleted. 

It also covers the procedure to follow regarding data requests.

  • Information held by us
  • How long is personal data held for?
  • Where is personal data held?
  • How is personal data deleted?
  • Access to personal information, correction and deletion


INFORMATION HELD BY US

We hold personal information about:

  • Learners
  • Clients / Models
  • Former Learners and prospective Learners
  • Former clients/Models and prospective clients/Models
  • Employees and past Employees
  • Employer Co-Investment / Levy contributions
  • Job applicants

 

We also hold information about financial transactions relating to the above as necessary or legally required to do so eg services or treatments provided, products, payroll information, learner enrolment and achievement and certification data.  We will hold medical information pertaining only to client/learner use only for the periods shown below or as required by law or as required by The Skills Funding Agency.

 

HOW LONG IS PERSONAL DATA HELD FOR?

We aim not to hold personal data longer than necessary.  Unless requested by an individual, the following types of data will be held for the periods shown below, after which it will be securely deleted or destroyed:

TYPE OF INFORMATION

RETENTION PERIOD

Client general records

12 months

Client health records

4 years

Financial transactions, invoices and supplier details

6 years

Employee records, contracts of employment, changes to terms and conditions, annual leave, training records

While employment continues and up to 6 years after employment ends

Payroll and wage records including PAYE, income tax, national insurance, sick pay, redundancy payments

6 years from the financial year-end in which payments were made

Maternity records

3 years after the end of the tax year in which the maternity pay period ends

Learner Information

7 years

Employer Financial transactions

7 Years

Job applications (unsuccessful)

6 months after notifying unsuccessful candidates

Emails

One year from the end of the month in which they were received or sent unless a longer period is relevant as above.  Emails to and from ex-employees or contractors will be deleted within 6 weeks of them leaving unless these form part of the employment record – see above.

 

WHERE IS PERSONAL DATA HELD?

Personal data about clients, financial transactions and employees are held on our secure servers which are backed up every day which can be accessed only by the Managing Director. 

 Paper records are held in a locked cabinet or in secure archive storage.

 

HOW IS PERSONAL DATA DELETED?

Personal data is permanently deleted in accordance with the retention periods listed above from:

  • Electronic files
  • Emails
  • Paper records, which are securely shredded. 

 

 

@thelhaa

Get in touch

If you are interested in receiving more information about LHAA relating to our courses and events sign up below

Please note that if you are under 16 years-old you should seek parental consent to submit your data to us. By checking this box you confirm that you have consent

By submitting this form you trust us with your information. Our Privacy Policy is meant to help you understand what data we collect, why we collect it and what we do with it. This is important; we hope you will take time to read it carefully.